Terms of Service

Agreement to Terms

Welcome to Bali Villa Spot. These Terms of Service ("Terms") constitute a legally binding agreement between you and Bali Villa Spot ("we," "our," or "us") regarding your use of our website, villa rental services, and property sales services in Bali, Indonesia.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

Bali Villa Spot provides the following services:

• • Villa Rental Services: Booking and management of vacation rental properties in Bali
• • Property Sales: Assistance with buying and selling real estate in Bali
• • Property Management: Ongoing management and maintenance of rental properties

All services are subject to availability and may vary depending on the specific property or circumstances involved.

Booking and Reservations

To book a villa rental, you must:

• • Be at least 18 years old or have parental consent
• • Provide accurate and complete booking information
• • Pay the required deposit to confirm your reservation
• • Provide valid identification and travel documents
• • Agree to the specific property rules and guidelines

Payment Terms

• • A 30% deposit is required to confirm your booking
• • The remaining balance is due 30 days before arrival
• • For bookings made within 30 days of arrival, full payment is required immediately
• • Additional charges may apply for extra services or damages
• • All payments are subject to our refund and cancellation policies

Cancellation Policy

• • Cancellations more than 30 days before arrival: Full refund minus processing fee
• • Cancellations 14-30 days before arrival: 50% refund
• • Cancellations less than 14 days before arrival: No refund
• • Emergency cancellations may be considered on a case-by-case basis
• • Travel insurance is recommended to protect against unforeseen circumstances

Guest Responsibilities

As a guest, you agree to:

• • Treat the property with respect and care
• • Follow all property rules and local regulations
• • Not exceed the maximum occupancy limit
• • Report any damages or issues immediately
• • Allow reasonable access for maintenance and cleaning
• • Respect neighbors and maintain appropriate noise levels

Buying Services

Our property buying assistance includes:

• • Negotiation support and price guidance
• • Coordination with legal and financial professionals
• • Post-purchase support and property management options

Selling Services

For property owners looking to sell, we provide:

• • Marketing and advertising services
• • Transaction coordination and support
• • Legal and regulatory compliance assistance

Commission and Fees

Our fees for property sales services will be clearly disclosed and agreed upon in writing before any services are provided. Fees typically include:

• • Sales/Rental commission (percentage of price/rate)
• • Marketing and advertising costs
• • Legal and administrative fees
• • Third-party service provider costs

You agree not to use our services for any unlawful or prohibited activities, including:

• • Providing false or misleading information
• • Engaging in fraudulent or deceptive practices
• • Violating any local, national, or international laws
• • Damaging or interfering with our website or services
• • Using our services for commercial purposes without authorization
• • Harassing or threatening our staff or other users
• • Attempting to circumvent security measures

We reserve the right to suspend or terminate services for any user who violates these conduct requirements.

Limitation of Liability

To the maximum extent permitted by law, Bali Villa Spot shall not be liable for:

• • Indirect, incidental, or consequential damages
• • Loss of profits, data, or business opportunities
• • Damages caused by third parties or force majeure events
• • Issues arising from property conditions beyond our control
• • Travel disruptions or changes in travel plans

Insurance Requirements

We strongly recommend that all users obtain appropriate insurance coverage, including:

• • Travel insurance for villa rentals
• • Property insurance for purchases
• • Personal liability coverage
• • Medical and emergency coverage while in Indonesia

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Bali Villa Spot or our licensors and is protected by intellectual property laws.

You may not:

• • Copy, modify, or distribute our content without permission
• • Use our trademarks or branding without authorization
• • Create derivative works based on our content
• • Use our content for commercial purposes without a license

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to conflict of law principles.

Dispute Resolution Process

In the event of any dispute, we encourage the following resolution process:

• • Direct communication with our customer service team
• • Mediation through a mutually agreed mediator
• • Arbitration in accordance with Indonesian arbitration rules
• • Legal proceedings in Indonesian courts as a last resort

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice, for any reason including:

• • Violation of these Terms
• • Fraudulent or illegal activity
• • Failure to pay fees or charges
• • Abusive or inappropriate behavior
• • Discontinuation of our services

Upon termination, your right to use our services will cease immediately, but these Terms will remain in effect regarding any previous use of our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remainder of these Terms will remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Bali Villa Spot regarding your use of our services.

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiry promptly and work to resolve any concerns you may have.